Any parties who access this website or view its contents is done so as their own risk. The company accepts on liability for any loss arising through any use of the site, all intellectual property on this site is owned by NicMurf Ltd or its suppliers and no use or reproduction of this material may be made by any user except with official explicit permission in writing by NicMurf Ltd.

Refund / Cancellation / Exchange Policy (Cooling off period)

If you are not satisfied with a product or have changed your mind, you can return the goods within fourteen business days from the day after the goods are delivered to you at your own costs. If the product and packaging are still in perfect condition will then receive a full refund. You will be responsible for the cost of returning the goods to us. A full refund of the value of the goods will be made upon our receipt of the returned goods. Please note: The good can have been unpacked for inspection but must not have been used or attempted to be used.

If the goods have been used we may provide you with a partial refund (equal such reduced value) or charge you for the reduction in value relating to your use of the product. This returns policy is in line with EU directive on returning unwanted goods.

Under Irish consumer law, consumers are entitled to a repair or replacement, discount or refund by the seller of defective goods or goods which do not conform with the contract of sale. These rights expire six years from delivery of the goods.

Products are covered by a manufacturer’s warranty where applicable.

Should your product be defective or if it does not conform with the contract of sale, you can choose to make a claim under Irish consumer law or the the manufacturer’s warranty.

We do not accept returns unless there was a defect in the Goods at the time of purchase or we have agreed in correspondence that you may return them.

Shipping / Delivery Policy

NicMurf will deliver to any address in the Republic of Ireland and Northern Ireland for a cost of €12.50. This price covers any item or number of items as long as they are going to the same address.

A signature will be required as proof of delivery and ID and or the credit/debit card used to purchase the goods may also be requested by the delivery company. If this information is not available the delivery may be cancelled.

All delivery dates are only estimates and may be delivered earlier or later without prior notice.
NicMurf Ltd will not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering of your goods.

An adult (over 18) will be required to accept the goods at the noted delivery address.

If our delivery company fail to delivery your goods due to any of the above issues delivery charges may be applied.

Once delivery has been accepted at the delivery address indicated the customer will have a duty of care for the goods. At this point NicMurf Ltd or any third party company acting on behalf of NicMurf Ltd will not be held responsible for any damages to the goods or packaging.

Deliveries will not be made to PO Boxes.

Unless otherwise indicated and agreed all deliveries will be made with-in 30 days from when order was made. If delivery is not possible with in 30 days the customer is intitled to ask us to request that the delivery is made within an additional period of time, unless it is not appropriate in the circumstances. If we fail to deliver any goods within the agreed time or the additional period (if any) our customer may reject the contract and we will refund all of the money paid under the contract with out undue delay.

Warranty Policy

All goods purchased through website come with the full manufacturers warranty. For more information on your purchased product please refer to the product packaging and warranty details that are provided along with the product at time of delivery.

If you are unhappy with the products you have received from us please email us at You can also submit your complaint to an online dispute resolution process operated by the European Commission by visiting

Foreign duties, taxes or import restrictions

If you are not in the Republic of Ireland, we have no responsibility for the laws in your country or region. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country. All prices are quoted and charged for in Euro.

Irish Consumer Law

Introduces that following terms into any contract of sale for goods to consumers:

Terms in relation to goods:

  • The instructions in relation to installation will be clear and if the product is used in accordance with the instruction, will not cause faults.
  • The goods will match their description and be of satisfactory quality.
  • The goods will be fit for a particular purpose specifically mentioned or for which such goods are commonly supplied.

For additional information on Irish consumer law, visit:

Contact Information

If you have any questions or issues win relation to our products, guarantee, shipping or returns should be made to the following contact details:

NicMurf Ltd
15 Walkinstown Green
Dublin 12
D12 KH98

Tel: 0877863942

Jurisdiction and Governing Law

All issues regarding the website are subject to the exclusive jurisdiction of the Irish courts and are governed exclusively by Irish law.


We may make improvements or changes to this Website, the Content, or to any of the Goods, at any time and without advance notice.

You are advised that Content may include technical inaccuracies or any other errors.

We give no warranty and make no representation, express or implied, as to:

  • the adequacy or appropriateness of the Goods for your purpose.
  • any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;
  • compliance with any law;
  • non-infringement of any right.